Great news! As of today, it is possible to request the status of your order at any time of the day on Hondenhoek! With this new method, we are sure to be as transparent as possible about the shipping of your order. Hondenhoek is looking every day for methods to improve the shopping experience and we believe that this is a great added value.
Track Your Order
When you have placed an order in our online dog shop, you will receive an automatically generated order confirmation by e-mail. From this moment you can start tracking your order! This can be done via our " Track Order " page, enter your order number and e-mail address here. Here you can find out when the postal service (PostNL for the Netherlands and bpost for Belgium) expects to make the delivery.
This page is available 24 hours a day. Please note that it takes up to 24-48 hours for tracking information to be fully up to date from the time you order.
Follow it Everywhere
On our " Track Order " page you can find the current location of the item, wherever you are! The page is suitable for computer, tablet and mobile phone. So even if you are enjoying a well-deserved holiday in Turkey or you are watering your neighbor's plants, it is possible anytime, anywhere!
Please note: The delivery time is an estimate for the mail order companies, not Hondenhoek. It is possible that the mail order companies update the tracking number upon arrival in your country, from this point on it is no longer possible to track the order. Contact us if you have any questions about this.
